Sales Skills and Abilities

Sales Skills are very important for creating a sales team in a company. So to be a good sales representative you have to master your knowledge about the product, communication skills. So few well developed strategic skills and ideas are required. Also interacting with buyer and seller by active listening is important. Therefore in this sale skills and abilities course, you are going to learn all the skills on how to manage both the pre and post-sale works.

Sales Skills and Abilities

Class on Weekends

2 Day Course

Doubt Rredressal

Assured Certificate

Day 1
Sales Skills and Abilities
To succeed in sales, you must master a certain set of skills. Having the right temperament and passion for the job are must-haves. Learn everything you need to know. In this course you will learn about the complete overview of the Sales Skills and Abilities as well as Customer Need Analysis.

What you will learn?

Understand the nature of selling viewed as a process

Explain the benefits of having an effective sales process (SPIN Questions Model) that can be used consistently to deliver better sales results

Course Content

With or without traditional sales experience, salesperson skills can always be developed. Uncover the qualities of Sales person today!
Being able to change an individual's thoughts, feelings, attitudes or behaviours is a great skill to possess. Explore the art of influence and persuasion.
A business cannot survive without conducting ongoing efforts to better understand customer needs. See how you can make the best impact.
Here's an Overview Of Sales Process that would help you quickly adapt to sales process in the best possible way.
Learn the principles of SPIN Selling to help sales representative engage effectively, build trust, and uncover their needs.
Problem Solving: It's All About Smart(er) Questions. Tell me about a situation where you had to solve a difficult problem and we will help you solve it.
Day 2
Customer Needs Analysis: Overview
Read all about customer needs -- how to identify them, how to analyze them, and how to meet them.

What you will learn?

Learn the questioning techniques to investigate the client’s needs (questioning techniques are aimed at making the sales call consultative).

Learn to create your spokesperson or internal salesperson within the client’s organisation

Learn to prevent the objections, if any

Learn to motivate the client and obtain commitment in buying the product.

Course Content

Customer needs analysis is the process of identifying what requirements the customers has for a product or service. Learn all about customer needs -- how to identify them, how to analyze them, and how to meet them.
Here are the Techniques for Gaining Commitment. Check it out today!
Strong selling skills will help keep your prospects thinking about why they should buy your product instead of why they shouldn't. Understand how to prevent objections in the first place.
FAB Statements. FAB stands for Features, Advantages, and Benefits. Sales Exercise: Sales Pitch With FAB
How to Make Your Post-Sales Survey a Success? Learn how it gives you invaluable insight into how customers feel about your company.
Automated call categorization is a fundamental component of voice of customer engagement. Learn about it all.
Role-plays are an incredibly powerful sales training tool. Use these sales and negotiation role plays to boost your deal-closing skills

About Coach

About Coach

Ms Monika Khatwani

Trainer Level: Novice

Monika is a strong, independent, fearless woman who has coached in various corporate and educational institutes. She has jointly worked towards improving life skills of people and helped them in the overall development. With an objective to uplift people’s lives, work on righteousness and good societal values, she has not only addressed speeches about motivation but also soft skills, leadership, people management and self-development training to corporates, colleges, and school students. As a speaker, she says the catchphrase “it’s possible!” and motivates people to pursue their dreams as she learned to do.





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This is completely an offline course.
Krenovate will award certificates for successful completion of this course. This course is aimed at making people grasp the concepts and knowledge of digital marketing for personal and professional benefits.